IoT Leaders
IoT Leaders

Episode · 1 year ago

The Internet of Healthcare Things: The Value of Independence, Reassurance, & Insight w/ Alex Nash


Today’s guest doesn’t only tell a good technology story, but he also tells a story that resonates with so many of us: using IoT devices to provide care for the vulnerable and elderly, especially people with dementia.

In this episode, I interview Alex Nash, Founder and Director at Alcuris, about his founding journey from inception to present-day innovation

Join us as we discuss:

- How Alex’s grandfather helped him invent an IoT device

- Going from zero to funded in about a week

- Fulfilling the three objectives of his company

- Why hardware is so hard

- Mastering messaging both to reassure and to alert

To hear more interviews like this one, subscribe to IoT Leaders on Apple Podcasts, Spotify, or yo ur preferred podcast platform. 

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You're listening to Iot leaders, a podcast from Si that shares real IOT stories from the field about digital transformation, swings and this has lessons learned and innovation strategies that work. In each episode you'll hear our conversations with top digitization leaders on how Iot is changing the world for the better. What IOT leaders be your guide to Iot Digital Transformation and innovation? Let's get into the show. Welcome to the latest episode of the Iot leaders podcast with me, your host, nickel, the CEO of Si, and I think for our listeners, and did our viewers, I think you're really going to enjoy this episode. I mean it's not only just a great example of how Iot cannot value on a human level and to society. It's it's a good technology story, but perhaps it's also a great story about how an entrepreneur can start a company and Hustle and actually build something to fill a gap in the marketplace. So, with that big setup, I'm delighted to introduce Alex Nash, who's the CEO of an Iot company in the UK called I'll curis. And so, Alex, welcome to the IOTE leaders podcast. Thank you very much, Nick. It's great to be here great and one of the things that we are trying to do with this podcast series is, as we say, demistify Biot and actually, you know, a lot of people find it very difficult. It's not easy and a lot of people hit problems in deploying it, and so we really like to show them examples and hear from the Horse's mouth, so to speak, of people who have sort of made it through. I don't now building out the new offerings. Are, in your case, a brand new business. In this case it's in the healthcare space. So let's let's dive in and I'll Curius for anyone listening to this, is alcu Urs. So you could take a look at the website as you listen and and actually you'll find a picture of Alex's Grandad, I believe, on the website. So and it all started off with a Granddad, didn't it? So so what's the story? Absolutely, so it was really sort of early twenty fifteen. I was about to go into my final ye of university and had to come up with a final year project. I'll studying engineering at Loughborough. Always wanted to set up my own company, always been interested in that and I was really trying to find the inspiration from what area to go into. And around that time my grandfather was diagnosed with dementia and suddenly, you know, I was thrown into a world that I had no knowledge off, with terrors, with sort of technology that could maybe support him. And I remember going to see my Granddad and the council there and those patron therapy can said, oh, we can provide the panic button, it's okay. Well, what does it do? And they said, well, it's a red panic dotton and if he presses it it will make a two way phone call to a monitoring center. I so, okay. And what if he doesn't wear it? Oh well, each needs to remember to wear it, but he's got dementia, right, you know, just encourage it. I was thinking this this is odd. I said, an what about if he forgets to press it when he needs it? Well, you see, to remind him, that is you know that he's got this. And she said you know, and you can be reassured if anything happens, he you know, he'll press it and your and you'll know. And I assuming I excited you weren't with a family living with him at the time. No, my grandma was living with him at the at the time, but she also wanted to go out and go, go shopping and everything else. She was also partially cited as well, as she had some challenges and the sort of solutions that were given just didn't really fit and I thought, you know, if I can, if I can go home, and this was around sort of time that other sort of IOT home wondering platforms really gaining traction. I thought, if I can be on the other side of the world and control my heating, why...

...can't I know whether my grand's okay? Why do I have to wait for him to press a panic button? And it was really very odd. And then a sad of my my grandma passed away and he needed to have some domicilary care, and then it was a case of world. You know, the cares could turn up. Okay, to me know they've turned up. Well, not necessarily. Do you know how long they've stayed for? where? They'll fill out a book and you can look at the book to see how long they stay, and I was thinking again they should all be brought together. Why did happy say so? Silod he also had type to diabetes, so he was going to taking his blood and writing the notes down, and and those notes were based on what insulin he then had to be given. Well, think of the some be with dementia that can get confused, that can struggle to write. For us to be basing his medication and what he's written down seems somewhat sort of worried. I have to jump in and say that this is kind of spooky because, and I'm sure, Ma, many people listening to this will say that was me as well. But I had to tell you, and I hadn't shared with this previously when we first had our sort of a little prep chat. So my mum no longer sadly, with us, but but my mum was in exactly the same situation, but she was living on her on her own in a house in Liverpool. We're down south, near the sort of Windsor West London area, and she had dementia which was turning into Alzheimers, because, of course it's a journey that she got one of these lanyards with a button which she never wore. She always forgot and the reason we got her it was because she was found one day, you know, lying on the landing because she'd fallen over got out of bed and fallen over in the night and stay in the night on the landing. But she also was diabetic, so she injected herself and we were always thinking, oh my God, she could forget, she could inject herself three times in a day and the cares would come in for we had no idea. We were two hundred miles away. I mean exactly. I mean I think a lot of people listening to this can say yeah, exactly, and and nothing's joined up, is it? It's all sort of said. It's completely fragmented and, as you said, you an amount of times when I tell my story and then everybody goes actually, I've got exactly the same story and a few details are different, but probably Yek, it's the same story and I think it's something that affects so many people, such a real, real challenge, and that's, you know, what really led me to developing the the solution that we have today. So that was what that was the spark. He thought there's got to be a better way. It's difficult problem because clearly no one has solved it yet. I mean you've got council's and care in the community, which isn't the most high tech area. You've got lots of different suppliers, lots different equipment and you got nonsophisticated use as dementia and and then you've got the fact that you were student, recently graduated students from love for university in England with an engineering degrees. Always wanted to become ann entrepreneurs starter own company. So, but now you've got the genesis of the idea. Will Happen Next? Yeah, so I graduated in two thousand and sixteen. The end of two thousand and fifteen I've registered the name Al Curious and set up the company, which was the the easy bit. I then had to sort of go about and convince some people to try to give me some money so I could go ahead and employ some people. And at that time and actually been in use to somebody who is now our CTEO. Every week we used to meet at the pub and every week he used to ask, have you got the money now so I can quit my job and start doing this? So the first thing I did was apply for an innovate UK grant. We were fortunate enough to be successful with that grant, but what I needed was the match funding and I remember that the piece of paper came through and it said that you have to think. Had to raise eightyzero pounds of match funding and had a peerage to do it within, and I had no idea where to start, so I started emailing, meeting, speaking to anybody and everybody that I could, probably irritating quite a few people on the way. And it was an event called the British business show,... I thought I might might as well go there and check that out and this e then there's a number of keynote speakers and there was one speaker who had the sort of one of the last slots and I missed probably ninety percent of the of the talk, but just towards the end this guy steps off the stage and he's immediately swamped by by loads of people trying to get his contact details and an email address, and I'm sort of on the periphery with all these people and overhear him giving his email address to somebody. So I wrote his email address down an the back of your hand or something like that, I think it pretty much was. Yeah, I think my hand sort of trying to type the way I just of you getting a pain out quickly, but it's could be very useful. And who wants this guy just because it context the story? So it's so I'd emailed this guy might my business plan on the Friday and over the weekend I sort of just a bit of reading and even know who he was. No, no, I've heard of the company. So the company was pure Jim, but I didn't there very much. But yeah, big UK fitness chain. Yeah, yeah, and you know, because I probably should go to the gym more than I do, I sort of knew the brand but didn't know a huge amount about it. So I looked him up and I realized that this guy, Peter Roberts, was a serial entrepreneur. He'd actually sold pure Jim few weeks prior to this event for six hundred million. Yeah, so you had you know, he had the number one thing that I always look for in a good investor, which is which is cash. But he's clearly been hugely successful with his background. He'd set up business after business, largely in the leisure industry, and it had been each incredibly successful with most of those businesses. Are You mad him the Friday found this out of the weekend. I think he is quite a like. I'm going to get any response at all, and this is on the back of emailing loads of people, probably hundreds of people, over the last few months. But on the Monday upon an email back saying very interesting, let's have a call, thinking would be in a few months time. Later that afternoon I had a call with him. A week later I was having lunch and a few hours after that, on the on the way back on a train, I got an email saying that he would like to invest, and that was the sort of, you know, tick for me that got to hit that we've got to hit the pause because, let me tell you, as the CEO of a company that is still private and we're doing fundraising, fundraising doesn't normally happen. It's let me tell I've learned that sense. Boy, let me tell you, it takes about I mean it, we're talking bigger sums of money, but even so we're in relative terms. This is the most important one you'll ever do. It takes six to nine months, I mean, and that's quick. So you met the guy, didn't listen to his speech, get you a late try to get to him when mobbed overheard his email address, wrote it on the back of your hand, whacked him off in an email. Didn't expect a response. got a response on the Monday. He said let's have a meeting. He then offered you a slot, I guess the same day, which probably surprised you, had lunch with him and then three, four hours later or whatever, he gives you money. It's easy. I mean, why do we employed professionals when it's this easy? I know, I know, I was loved into a full sense of security. is to how fundraising would that would work from then on. But you got a mentor as well, though, didn't you? I mean you didn't just get a good money. It almost like a dragons den or shark tank in the US. You got it, got a mentor out of it. Yeah, and that's be the incredibly valuable. So Peter and didn't just invested any he's invested in every round and he's also an advice to the board at tends, the board meetings. Has Been a huge supportive figure and, in a his somebody who's been there, done it. There's very, very few things that we can sort of throw up that he hasn't hasn't seen before. And then he started bringing in his own investoral group has as well. So out of the second funding round.

He brought him some other other contacts that he had and we've very sort of grown from then. You know, I obviously they're managed to go back to our CETO to then we raise the money that we needed. But he learned. You yeah, he could. His last job joined us all time and I remember our sort of first day together in this tiny office with a white board. I'm still said, right, how does the solution look and started to of mapping it out from from there and that was sort of, you know, really that the start of being able to achieve what we wanted to which was really based around three three things. We distilled everything we wanted the company to achieve into three things. One was independence for older, UN vulnerable individuals, the second was reassurance for their friends, families and cares and the third was insight for local authorities and care providers. And that's really defines what we try to do. So that so, that's so that that's interesting. So what you're saying is so. First of all, there's the patient, or the ultimate customer, by the elderly person, but there's also two of the segments in Your Business Plan. There's the relatives who want to know what's going on and they not getting the information. And then you've got the the council's who have the duty of care to provide care in the community. And so now you have to follow us off a business plan together that compasses all three. Right. Yeah, absolutely, and for us, you know, I looked into the market and saw that there was a number of companies that were really struggling or had failed, and I chanced to try to group the different companies and broadly speaking, those two groups of company, one that was successful and one that was largely unsuccessful in gaining traction. The successful group all has something in common and they offered what's called a social alarm, and this is the very red panic button that my granddad was offered previously. That when you press this panic button, a two way phone call goes through to monitoring center. You can connect maybe a smoke alarm to the system as well. It's got battery back up so it doesn't rely on Internet and it's quite a bit of a brasilience there with the the product. But they solved these pretty much every local authority in the UK. There's around one point eight million of these products across Europe. That's around five point three million. The other group were these companies that were trying to do what's called activities of daily living. They didn't have a social alarm, but what they offered was censers based around a property that would show you dots on a screen where the mum was in there, the kitchen or up and I think they would separate, really separate positions who to completely separate solutions, the second of which was far more expensive than the than the social alarm, if a rided loot or value, but were expected. So my views, why don't we bring both of these together within a single product, a social alarm that had a forgy connections to didn't have to rely on Wi fi the battery back up and actually, if we've got the sense of technology, why don't we also put in Bluetooth so we can connect a health devices as well? Why don't we also put our FID in so we can log cars in and out as well? So with one product we can do everything. And obviously they need to send this data to the to some kind of platformfull and actually, rather than just displaying what's happened, why don't we put a layer of insight on top of this? Why don't we learn in individuals normal routines and the all behavior, spot changes and let local authorities know? And and this was sort of that the plan and the real catalyst was that I then, very quickly, was made aware of and massive event was happening in our industry, which was the analog to digital transformation. So I was then told actually, Alex of these one point eight million devices, ninety percent or so our analog. So they will need to be replaced by two thousand and twenty five because the protocols that they use don't work very well on a digital network. So I thought I'll hold on. So the first time in maybe twenty twenty five years, local thorities that having... upgrade. Compelling events. Yeah, and it tied in really nicely with what we were doing because actually, in a digital world, why wait for some of the need to press their panic button? Why offer a reactive model of care which is, you know, wait for the panic button to press they know something about it. One actually learned the from the data, look at what the insights telling you, to start to move away from a purely reactive based care approach to one that is proactive and therefore preventative. If somebody's taking longer and longer to go up and down the stairs, if somebody's bathroom visits have suddenly increased, don't wait for, you know, a uni tract infection and for it to get worse and worse than a hospital visit. Make a proactive phone call, make a well being check, and that's exactly what we are now providing to local authorities and obviously bringing their families in as well, so their families don't have to wait from a call from a monitoring center. They could check the APP sea that MOM's made a cup of tea that morning or dance and got out of bed and etc. They can see this just by a quick glance. So, and I believe the it's a subscription model. And so if I'm that Middle Group and I wanted to like my mom had had this, I wish she heard, but didn't. But if she had this, and if I'm local, I guess I can go around there, but if I am far away, I can't rest around there. And there's a understand there's a two tier subscription model for the family and friends to get a certain level of information. So that's a form of revenue as well, which is a subscription model through the APP right, absolutely, so we have different models depending on the customer. So we always have a recurring revenue model for local authorities and that really pays for the platform. And then we can also have family members as well accessing the platform Viron APP and an obviously, permission roles can be defined depending on who you are, and installer will obviously have very different comission levels to a a family member, who would have different commission levels to a occupational therapist. One of the really interesting things to actually note was when we started out we had to develop our own hardware because, frankly, nobody else had the hardware that people the data. One of the really interesting things that started to emerge is the companies that would be our competitors are starting to update their own analog infrastructure. So we're now in talks with some of these large companies to integrate their hardware into our platform. So actually, as a local authority, doesn't really matter what piece of hardware you have because at a platform level we can offer all the insight and the analytics depending on what's so e atually started off in a hardware and he becoming a platform companish for we're getting a bit of ahead of ourselves. So let's go back to the early stage of the story. So you've got Your Business Plan, you've got your threeday funding process that you got your money, and now you need to develop a piece of hardware which didn't exist. Now, hardware is called hardware for a reason, right, it's hard. Right. Yeah, so the you've got to develop a piece, even though you've got an engineering degree, oddways hard. So have you got? And it's a home herb. I think got one. Can you use? Absolutely. So this is is our hub that we call memo. So we've got this some loudspeaker underneath the microphones on top and then the top screen as well. Okay, the punt looks like so. So I've got one of the reasons, obviously, that we're talking is that is that you'll use you use my company, SI for connectivity. But we've also helped you on the hardware side as well, haven't we? So so what's the story? How did how did the two companies get working together? Sure so, actually, you know, the very beginning we knew that connectivity would be really important. We couldn't rely on on why fights? It's a nice option. We couldn't rely on it. So we had to have a connectivity partner that could both do the data, the voice, and also the security, and we'll get the sort of different o options. How Ceti thens. And actually I went to school with...

...somebody that I think's involved in this. Now, why don't we just have a homophone call and and see what it comes about? And that was Paul Marshall and abous working, one of our one of our founders. You know, I had to hit I have to hit the pause book again. You breaking every rules in the in the book, Alex Book. What people are supposed to do, coming to my marketing manager. They're supposed to go onto the web and they do their research and they find us and then they fell out forms and they download white papers and they do it, do as a study of that, all the different players, and then they select people and they go through an RFP process. And did it know? You've got somebody who said I went to school with a blow. I think is IM bottle of why don't we give him a call? So once again, lapse the process. There's a lesser people, which is why why do things over a three, four months, six months, when you could actually do them in ten minutes. Anyway, I think maybe it's sort of my my inexperience or naive optimism, which was, I think can be an advantage. is good for us, hey listener, it's work. Good for us, absolutely definitely. So you call. You call this guy's friend, Paul Marshall, one of our founders, Paul Ian, found it out company. Theyre the guys are invented Zig bee and their device radio cellular. Geeks about might be saying that. So the phone call comes in and when was this in the timeline? Where are we now? We are we now in early two thousand and seventeen. Early can be two thousand and seventeen. So you've got this idea, you need to create something. It doesn't exist. You need to get it designed, you need to have voice, which is the digital side, because we're moving into the digital upgrade of the bat's networks across the UK. And you also needed to be able to connect with all the devices that are coming into the home, like glucose measurement devices, I guess. So. So you put something on the endvery finger measures stuff. So you've got a hardware design issue and a new and so so. Then Paul got engaged. Yeah, we're going to gage. We start speaking to him and obviously one of the techology we also use is zig bee, so he had a bit of knowledge, amount of as well. Just a bid. Yeah, and we started to describe what we wanted and really from from the outset, you know, he describe what s I could could offer. So we started to work together, work together to help house an input into how our hardware looked and worked, what the requirements were around St Security. So one of the really interesting pieces was the Initiale we didn't think that the sin would be very much involved in the security. There was a hand whatever in cryptically. We know later then put it will actually we do have a WS certificate that we can push down to the sins. You can read them off the sims and then connect to to your platform by that, and it's a great way because actually, if anybody, you know, hacks into the hub somehow, you can see it, revoke the the certificates or rotate them. Is basically quarantine that quarantine the device, check out what's working, reissue and new security certificate and let it back in again. Yeah, yeah, absolutely, and it was that that actually made a lot of sense for us, considering that our platform uses a WS. That's an important point, isn't it? Because you know, the hyperscale cloud providers did a podcast recently with go runs bisitor for it us in a mere but the hyperscale cloud providers are actually providing a whole set of tools, not just applications, but tools to manage security, manage devices, which just make it a lot easier for a small company like you, because you don't want to build up a huge it department and and whatever. So your data goes into aid US IOT and you the security features of that which, by the way, for a listeners quickupatorial we help develop divice defender with a US. We did the launch of it with them in Chicago. I think it around the same time, two thousand and seventeen actually, we did the launch of device defender with aid US Iot. So the SIM certificate gets aid Leus, is a IOT security issue authority, which means they... can get your certificates from a US. It comes back over on network into our SIM and so we do. As you say, the same isn't just about connectivity, it's about security management as well, which was important for you, especially considering the types of data that you're collecting. There's a lot of regulations around that as well. Absolutely, absolutely, and one of the things that we have with the harbor is the hub doesn't actually store any data. Yeah, so as soon as we get the data weeping on, we have a very small sort of buffer wouldn't survive a power reset and that actually anything that's stored on the harbor sees you, you know, worked runplug, it turned off, any sort of perform date that's been stored then and goes. And there's no personal data stored on the hub either. So we need something that was really reliable. The contend this day d up to our cloud to then analyze it, to interpret what's going on and then push it into the various places that it needed needs to go. So I want to get back to the point in a minute about your transition, because you're actually transitioning to a platform company, which is very, very common. But we'll come to that in a minute. But before we come to that, let's keep filling out the pieces of the Jigsaw. So now you got some hardware, chosen new cloud platform, you've got the security. Now all you need to do is winds of customers. Yes, yes, otherwise. So how? So, what happened there and where are you know? Sure? So, yeah, we've sort of had the hard where we had the software, we pretty quickly started to develop a business development team, largely from within our industry, who knew the customers. And actually it was really re positive because we would go to initially at our first customer group actually was something what we called friends and family, and really it was around and before we go to the local authorities, let's really understand what family members want, let's really understand actually what does somebody want from our kind of system. So we put probably maybe a hundred devices out there with various people, and one of the sort of interesting bits that came back is within our system you have an ability to create a rule. So you can say, let me know if the ketill goes on it a certain time or doesn't go on it so or doesn't absolutely normally make a cup of tea before seventh early in the morning, and it's start by states or whatever. Yeah, absolutely, and one of the things we learn which was really interesting, which we haven't facted at the beginning, was what we now do. So now, when you create a rule at the bottom, we then say does this? If this event happens, does it reassure you or does it worry you? So actually, if the door opens in the middle of the night, it probably worries you. If Mum makes a cup of tea in the morning, it reassures you. And because of this difference we actually change how often we will let you know. So if you tell them that worries up, you know that worries you. So if your door actual amid the night, if it opens three times, we will let you know every time it happens and you can choose to escalate it to a email push notification text. If something reassures you, then it will just be displayed as a prison edification and displayed in at we will only let you know the first time it happens. If you say, my mix cup of tea between seven in the morning and ten, if my mix cup of tea ten past seven, will let you know, but we won't let you know every single time it happens up to ten o'clock because actually people get quite irritated that. Well, I know MOM's made a cup of tea. I'm not interested that she's made now a second and the third. So, although it might be displayed in the timeline. We won't keep telling you about it, for what you might want to know is actually, by eleven o'clock, maybe it's happened five or six times and that's been odd because that's a lot more times and it would normally happen. And so so what you're because you know, we've got twozero customers and and we get to see a lot of trends and what you're talking about here is mass personalization or long term, long tail personalization, but you're personalizing it for the relatives. Yes, lever other companies that do. This week we have a few projects within Amazon, and not...

...the Ring Door Bell, but but the ring door bell. We have other projects, but the ring door bell is is starting to do that sort of thing. So you put the Ring Doorbell on and you can have motion, you know, I mean the sun comes out of our daughter's got a ring doorbell on the house and she was with her over the weekend and the she got a notification and it was basically the sun moving and the trees in the wind, and so it was so sensitive she was kept on getting notifications. Yeah, but but when someone comes and Amazon Guide drops a parcel and put it on a step. No, our house is, you know, is on the road and someone pinch the parcel and then the next minute the next door neighbor, Joan, arrives, who's Great, and Joan comes and takes a parcel in for her. That's a notification she wants to know about. Or obviously someone pressing the doorbell to be speak. So the idea of personalizing notifications and allowing the you user define rule set is a very smart thing and encourages loyalty and suggestions. I guess you're getting now suggestions on features when you look at the patterns of what's happening. Yeah, we absolutely do. And actually what one thing we're working on now with our more formal process to give that feedback. So after we have the rules, the next thing was to develop smart lets, which is where we learn changing behavior. We currently have a sensitivity setting, but actually what we now Emil being is the ability to give feedbacks. Actually, yes, it was youthful or or actually, now I don't agree that something was odd here and we can start getting the feedback. One of the things we learn quite prickly is new data. Data doesn't tend to lie. So we have a. You know, we can see that actually bathroom visits have increased or activity in the House has increased, but the feedback might be well, actually, know, I think that's you know, there is no issue here. It's fine. And then we need to try to understand why do we think it's fine? Oh, okay, well, actually activities increased, but so has the amount of times the doors opened and closed, and actually the kettles be made a few times to actually, there's probably some other people in this property. Old and too motion sensors were triggered at the same time, so there must be two people in the property. So it's they've got some friends round. So let's treat this bit of data slightly differently now, because there's there's some friends round and they're not alone anymore. So it's how you how you should manage that. What the messaging is back to the customer is really really important to started off with friends and family and now. But your target market is local authorities, and how you're getting on with that really well. So we've been working with a number of local authorities to help develop the platform over the last few years and in fact in the last few weeks we've just found out that we won a very large contract with a large local authority for several thousand of our units covering the adult social care, but also there's involvement with health as well. So we're really excited probably be working on the first scale deployment of a proactive, predictive approach to care, and by that I like so are you saying that it would start to in this contract store to interface with other pieces of equipment that are in the home? I don't know, Glucose measuring or whatever? Is that the sort of thing that you're talking about? Absolutely. So, with this council that we're working with, which I'll be able to name lady down the line, we will be connecting health devices into the system. We will be at connecting other platforms as well. So within local authorities, many are now started to use digital care management platforms. How to integrate those came mangment platform. So if if somebody's using a different platform to log carried in and out and to log what tasks have been done, or actually the family would love to known any information, so let's put it out that system and push it into ouns. So it's all those sorts of integrations that we are starting to do as part of this deployment schedule with this authority, and and and again, one of the things and one of the things our solution is giving you to do those is the whole suite of Apis that you can then brings, bring things in, but also you can actually take stuff out, to take... either up into the cloud or out into other platforms, other operators. And that brings us to that point that you mentioned earlier, which is sort of where you going and the idea of you know, it's still very, very fragmented and what you've done is really is wonderful, but but it's still only it's only a fraction of the possibilities in care market, isn't it? Because because you have people checking out of hospital all and the ability to we have a we have a customer, bioformists, who are creating a what they called a healthcare wearable. They're just going through FCA approval and the idea is that when you rod and stay in a hospital bed perhaps for five days after an operation, you go home with this device and this device will do the monitoring and it will upload, but it will and you wear the device and actually you could then wear the device for six months, two years afterwards and go about your daily life. But it's got to interface with everything else. We have another customer which is the world's second largest paper company set in Sweden, and they are also the world second largest manufacture of KNAPPIES, or diapers the Americans call it, and they have a you mentioned your any tract infections. They have a small sensor way for Censer inside the twenty bits of paper that makes up a nappy and the idea of measure for care homes. It's the adult in continents market, but you can predict the early onset of Urny tract by looking at the chemicals of the urine two days in advance of somebody feeling the symptoms. And, as you say, somebody with dementia might not even tell the care they have the symptoms. They have the symptoms, fall out of bed, go to hospital and often in catch something in hospital is actually worse than the urinary tract. So to the high area of healthcare is very, very exciting with IOT but it's still very, very be fragmented, and so I think your vision what you were saying earlier, as there's a need for a platform right, I think is that your next big where you got to win more counsels? Yes, but also, at the same time trying to establish some interoperability in the market? Absolutely so. Actually, you know, when we started there just was really no hardware that could do all the different things we wanted. Now a lot of the other providers in the market are starting to release new hardware that's digital. It's got the ability to not just connect with social alarms but other types of sensors as well. So we said it's actually, you know, we've got a platform and if you've got hardware, why don't you integrated into our platform, so that a local authority can pick what piece of hardware they want, but also recognize that whatever hardware exist today, you know in five years time there's going to be a whole bunch of new types of sensors, devices, hardware out there that doesn't exist now, and if you only tie yourselves to what exists now, you're really limiting the capabilities, which is why our platform approach works really, really well because actually you can say well, whatever comes along in five years time, we will work to integrate that into the platform as well and as a local authority, certainly in the times we are now with component shortages. Is Incredibly hard to actually source maybe all of your hardware from the same company. It's on a platform gives you the ability to source different bits of hardware from different companies. But a platform level it all feels exactly the same for the care as for the family, and it doesn't means the councils don't have to bet everything on one supplier, say well of as old range of suppliers. So open procurement etc. It's kind of similar actually approach to what we're doing. We have a our connectivity management platform which we use. Will look at the devices that actually have our Sieming, but it will all. They'll also be able to look at devices that it is also able to report on devices and manage devices that have proprietary Sims in it. And so this is the...

...gardeners there's are calling the next movie is platform of platforms. You really want one platform, whether it's in the home or in business, one platform which everyone can connect to, not proprietary platform. So it's very much inconsistent with the movement that sound that Alex, this is a great story. We've been going forty five minutes, I think, or so, and something tells me that this is maybe, maybe in a year's time, this will be the first podcast where we have a repeat guest on, because the speed at which you're going in, the speed at which you do stuff, seems to be about ten x quicker. You do have a knack for bypassing and doing shortcuts, and I think that's great. I think that's very entrepreneurial. If I'm doing my maths right, if you graduated in two thousand and fifteen, I think you're still under thirty. Would be. Yes, Yep, I'm twenty seven. So, Oh my God, you make the sick. Well, I mean, congratulations, very entrepreneurial. Built a very nice family, obviously with very good pain, but and with great partners as well. Well, we're great, thank you, with great partners, but but also what I was trying to get to is that, but solving a real world problem. I mean everyone can identify with this and you know, it brings technology to life in a is it. What do you do? Well, I solve this problem and people go, Oh, I get that, I understand the problem that you're starving and it's a problem that needs to be solved. So it is a great story. One last question, if people have been inspired by this, which I'm sure they have, and they want to get in touch with you, how can they? How can they reach out to you? absoluty. So I'm easy to find on Linkedin to just search for Alex Nash or please send me an email, which is Alex Dot n at our Curiuscod UK, and more than happy to have a conversation. Okay, so Alex is the see and founder, entrepreneur and a man in a hurry, young man in a hurry. Of How curis AL SEU ARE ISS I'm sure we're going to be hearing a lot more about you going forward. Talking about hearing a lot more, this is, as we say, one of our episodes on the IOT leaders podcast. We're going to be looking for more people like Alex in the future that we're going to be interviewing, and maybe we'll get that expect, as I said, in a year's time. Please listen to future episodes. If you need to reach out to me, I'm Nick Earl so, CEO of Si. That's ear L E, and if you want to send me an email, it's IOT leaders at SICOM. But with that we'll leave it there and thanks again for a great story. I love the human elements to it. I think it brings it to life for everybody. Is those those stories that really do make technology companies in particular, come to life, and they scribbling the guy who's suddenly got six hundred million pounds of money, finding him writing his email down and by Monday you had a deal, as does not happen. So well done for that and good luck with you business, and thanks again for the partnership. Very much. Re breach it it all right, leave it there. Thanks a Los Kad. Thanks for tuning in to iote leaders, a podcast brought to you by SI. Our team delivers innovative Global Iot cellular connectivity solutions that just work, helping our customers deploy differentiated experiences and disrupt their markets. Learn more at SICOM. You've been listening to iote leaders, featuring digitization leadership on the front lines of Iot. Our Vision for this podcast is to be your guide to Iot and digital disruption, helping you to plot the right route to success. We hope today's lessons, stories, strategies and insights have changed your vision of Iot. Let us know how we're doing by subscribing, rating, reviewing and recommending us. Thanks for listening until next time,.

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